Privacy policy

IDA EYES operates this website and online store to provide customers with a curated shopping experience. Our store is hosted on Shopify, which enables us to sell our products and services securely.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.

By using our Services, you agree to the practices described in this Privacy Policy.


Personal Information We Collect

We may collect the following types of personal information:

  • Contact details (name, email address, phone number, billing and shipping address)

  • Payment information (processed securely by third-party providers – we do not store payment details)

  • Account information (if you create an account)

  • Order and transaction history

  • Communications with us (customer support inquiries)

  • Device and usage data (IP address, browser type, site interactions)


How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Manage your account and customer relationship

  • Provide customer support

  • Improve our website, products, and services

  • Send order updates and marketing communications (if you consent)

  • Prevent fraud and ensure website security


Sharing Your Information

We may share your personal information with trusted third parties only when necessary, including:

  • Shopify (our e-commerce platform)

  • Payment processors

  • Shipping and fulfillment partners

  • Marketing and analytics providers

We do not sell or rent your personal information.


Shopify

Our store is hosted on Shopify, which processes personal data on our behalf to provide and improve its services.
To learn more about how Shopify handles personal data, you can visit Shopify’s Privacy Policy.


Cookies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.
You can manage cookies through your browser settings.


Data Security & Retention

We implement reasonable security measures to protect your personal information.
Your data is retained only as long as necessary to provide our Services or comply with legal obligations.


Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent to marketing communications

  • Request data portability

To exercise your rights, please contact us at:
📧 idaeyes.pro@gmail.com


Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal data from individuals under the legal age in their jurisdiction.


International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence, including through Shopify’s global infrastructure, in accordance with applicable data protection laws.


Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.


Contact

For any questions about this Privacy Policy or our data practices, please contact us at:
📧 idaeyes.pro@gmail.com / idaeyes.help@gmail.com